Frequently asked questions to help you buy a voucher, a gift box or an item - DOMAINE LES CRAYÈRES
Are gift boxes sent immediately after purchase?
Your Domaine Les Crayères gift box is sent immediately in digital version after your purchase, so that the recipient can book their dates quickly. You can also choose a gift pouch version delivered to your home.
Is it possible to come to your establishment to purchase a gift box?
You can purchase our gift boxes directly on our e-commerce website. The boxes are also available for purchase on-site at Domaine Les Crayères, an establishment where French art de vivre meets excellence.
Can the gift check be sent directly to the beneficiary without showing the amount?
You can have the gift certificate delivered directly to the recipient without them seeing the amount. To do this, select the 'Hide the amount' option when placing your order at Domaine Les Crayères.
How do I choose the delivery method for the box (email, mail, in-store pickup)?
You can choose to send your gift box by email, by mail, or pick it up in person when placing your order. The recipient can then book their dates at the establishment DOMAINE LES CRAYÈRES.
Can I buy multiple gift boxes online for different people?
You can certainly purchase multiple gift boxes online for different recipients. Each box will be personalized according to your wishes, and you will benefit from the best rate directly from our establishment, DOMAINE LES CRAYÈRES.
How do I create a group fund and invite people?
To create a group gift and invite friends and family to contribute to a gift box, select the dedicated option during your order. You can then share a link via email to allow participants to add their contribution. The recipient can then book their experience at Domaine Les Crayères.
How can I choose the amount for a gift card?
At DOMAINE LES CRAYÈRES, the gift voucher amount is determined by the available gift sets. You can choose from the proposed options, such as a lunch at Restaurant Le Parc for $410 or a gastronomic stay for $1,290, depending on your budget and preferences.
How can I log in to my account?
To access your account on our website, use the email address and password associated with your account. If you have forgotten your password, you can reset it using the option provided for this purpose. Enjoy your experience with DOMAINE LES CRAYÈRES.
How can I empty my cart?
To empty your cart at DOMAINE LES CRAYÈRES, click on the cart icon at the top right of the page, then on the 'Empty Cart' button.
Can I purchase multiple gift vouchers at the same time?
You can certainly purchase multiple gift boxes at the same time to offer a unique gastronomic experience at Domaine Les Crayères. All the boxes will be included in your order, allowing you to please several loved ones or vary the pleasures for the same person, within our establishment Domaine Les Crayères.
How do I remove a gift box from my cart?
To remove a box from your cart, click on the delete icon next to the item. You can also empty your entire cart using the option provided for this purpose, at our establishment DOMAINE LES CRAYÈRES.
How do I purchase or give a gift box?
To offer a gift box from Domaine Les Crayères, choose your gift box, add it to your cart, and personalize it with a message before finalizing your order. The lucky recipient can then book their dates directly with the Domaine Les Crayères establishment.
Can we give a gift certificate and let the recipient choose the experience?
Yes, you can offer a gift box at Domaine Les Crayères and let the recipient choose the experience they like among our various lunch or dinner options, as well as our gastronomic stays.
Can I modify or cancel my order?
Modifications or cancellations of your order depend on the specific conditions of your gift box. You can enjoy your box immediately in digital version or choose to have a gift pouch sent to your home, at our establishment DOMAINE LES CRAYÈRES.
Is the gift box customer service reachable by email?
You can email us with any questions regarding your gift box. We commit to responding within 48 business hours, for an exceptional experience at Domaine Les Crayères.
Is the gift box customer service reachable by phone?
The customer service of Domaine Les Crayères is reachable by phone from Monday to Friday, 9 AM to 6 PM. You can also visit their website to arrange your gastronomic experience.
Can I check the status of my gift box online?
You can check the status of your gift box online via your personal account on our website. Log in with the credentials provided at the time of purchase to track your order at DOMAINE LES CRAYÈRES.
Is there an online chat available for questions about gift boxes?
An online chat is available on our website to answer your questions about gift boxes. The opening hours are indicated on the contact page of our establishment, DOMAINE LES CRAYÈRES.
Is there a dedicated customer service for gift boxes?
DOMAINE LES CRAYÈRES offers a dedicated customer service to answer all your questions about your gift box. You will find useful information on our website and can book your dates directly with the establishment.
Is there a dedicated FAQ for gift boxes?
This FAQ is designed to guide you in using your gift box at Domaine Les Crayères. You will find practical information about booking, validity, and the gastronomic experiences offered, such as meals at the restaurant Le Parc or Le Jardin, as well as gastronomic stays in Champagne, DOMAINE LES CRAYÈRES.
Is spa access included in my gift box?
Access to the spa is not mentioned in the services included in the DOMAINE LES CRAYÈRES gift boxes. Check the details of your box to confirm the available options at our establishment, DOMAINE LES CRAYÈRES.
Does the recipient of a gift box have access to the same services as other customers?
As a gift box beneficiary, you have access to the same services as other customers of Domaine Les Crayères, subject to the establishment's reservation conditions.
Is the detail of the services included in my gift box specified?
The services included in your gift box are detailed on the box itself or in the accompanying booklet. You will find information about the meals or stays offered, such as a lunch at the restaurant Le Parc or a gastronomic getaway, within our establishment DOMAINE LES CRAYÈRES.
Is parking included in my gift box?
Parking is not included in the DOMAINE LES CRAYÈRES gift boxes. To fully enjoy your gastronomic experience, we invite you to arrange parking near our establishment DOMAINE LES CRAYÈRES.
Is breakfast included in my gift box?
The gift boxes from Domaine Les Crayères do not mention the inclusion of breakfast. To fully enjoy your stay, you can opt for a gastronomic stay that includes a meal at the restaurant Le Parc or Le Jardin, depending on the chosen box. Domaine Les Crayères.
Is special attention given to the recipient of a gift box?
At DOMAINE LES CRAYÈRES, special attention is given to gift box recipients, with tailored services for a unique gastronomic experience. You can fully enjoy your stay or meal in our restaurants, Le Parc or Le Jardin, depending on the chosen gift box. The recipient can book their dates directly with the establishment DOMAINE LES CRAYÈRES.
Is a welcome drink included in my gift box?
The gift boxes from Domaine Les Crayères include drinks during meals at Restaurant Le Parc or Restaurant Le Jardin. You will thus enjoy a complete gastronomic experience during your stay at Domaine Les Crayères.
Should we bring towels to the Spa?
Towels are provided by the establishment DOMAINE LES CRAYÈRES for your comfort during your stay.
Can I purchase multiple gift boxes for my company's employees and customize them?
You can certainly purchase multiple gift boxes for your employees and customize them according to your wishes. The gift boxes from DOMAINE LES CRAYÈRES offer a unique gastronomic experience in Champagne, perfect for rewarding your teams. Choose from our different options to create unforgettable moments with DOMAINE LES CRAYÈRES.
Is it possible to purchase multiple gift boxes for my clients and send them directly in digital or paper format?
You can purchase multiple gift boxes for your clients and send them directly, either in digital format or in paper format. The boxes are customizable and can be delivered immediately in digital format or in a gift pouch to their home, with secure payment directly to the establishment DOMAINE LES CRAYÈRES.
Do you offer preferential rates for bulk purchases?
Decreasing rates are available for large quantity purchases at DOMAINE LES CRAYÈRES. A customized quote is established based on the ordered volume.
Do you offer an advantageous and personalized solution for works councils (CSE)?
We offer custom solutions for employee committees, with preferential rates and customization options for DOMAINE LES CRAYÈRES gift boxes. Volume discounts apply for large quantity purchases, with a customized quote based on the ordered volume at DOMAINE LES CRAYÈRES.
How do I correct an incorrect email address for a gift box?
To correct an incorrect email address on your gift box, please provide your order number and the new details. The update is possible according to the conditions of the establishment DOMAINE LES CRAYÈRES.
How can I leave a review for my gift box?
You can share your experience by leaving a review in your customer account. Your feedback is valuable to us at Domaine Les Crayères.
How can I contact the store?
For any questions regarding our gift boxes, you can consult the reservation and validity conditions directly on our website. Beneficiaries can book their dates at our establishment DOMAINE LES CRAYÈRES.
Is there a dress code for the gift box?
For your gastronomic experience at Domaine Les Crayères, elegant attire is recommended. This way, you can fully enjoy the refined atmosphere of our restaurants, namely Le Parc or Le Jardin, depending on the chosen package. This dress code is part of the excellence and the French art de vivre that we offer at DOMAINE LES CRAYÈRES.
From what age can I get a treatment?
The minimum age to enjoy a treatment at Domaine Les Crayères depends on the specific conditions of the establishment. You can enjoy our gift boxes to offer a unique gastronomic experience in our restaurant Le Parc or Le Jardin, where Chef Christophe Moret's cuisine will surely seduce you. Domaine Les Crayères.
Is it absolutely necessary to make a reservation?
To fully enjoy your gift box at Domaine Les Crayères, a reservation is required. The beneficiary can choose their dates directly with the establishment DOMAINE LES CRAYÈRES.
How can one access the hotel from the airport?
To reach the hotel DOMAINE LES CRAYÈRES from the airport, it is recommended to arrange for personal transportation or to book a taxi. The establishment is located in Reims, a city well served by public transportation.
Is the establishment accessible to people with reduced mobility?
Accessibility for people with reduced mobility at Domaine Les Crayères depends on the establishment's infrastructure. To fully enjoy your gastronomic experience, we recommend checking the specific facilities offered by our establishment, DOMAINE LES CRAYÈRES.
Are pets allowed in the establishment?
Pets are allowed at Domaine Les Crayères, subject to the establishment's conditions.
Where can I find the menus?
The menus for the Le Parc and Le Jardin restaurants are available directly on the DOMAINE LES CRAYÈRES website. You will find details of the gastronomic experiences offered, including drinks, for an unforgettable lunch or dinner at our establishment, DOMAINE LES CRAYÈRES.
What are the hours of operation?
The opening hours of the restaurants at Domaine Les Crayères vary depending on the day and the season. To fully enjoy your gastronomic experience, we recommend that you check the opening hours directly on our website or ask for them when making your reservation at our establishment, Domaine Les Crayères.
Is there parking available near the establishment?
DOMAINE LES CRAYÈRES does not explicitly mention the presence of nearby parking on its website. Parking options can be specified when reserving your DOMAINE LES CRAYÈRES gift box.
What are the delivery methods for gift boxes/vouchers?
The gift boxes from Domaine Les Crayères can be delivered by email or sent to your home. You can choose the digital version for immediate delivery or opt for the gift pouch. The recipient can then book their dates directly with the establishment DOMAINE LES CRAYÈRES.
Is postal delivery offered?
Yes, we offer postal delivery of our gift boxes. You can choose between a gift pouch delivered to your home or an immediate digital delivery. The gift boxes are available for Domaine Les Crayères in Reims.
In addition to gift boxes, is it possible to order or have items delivered?
We only offer gift boxes for gastronomic experiences and stays at Domaine Les Crayères. Additional items are not available for order or delivery at our establishment, DOMAINE LES CRAYÈRES.
Is the gift box available in physical format?
You can choose between a physical or digital gift box to offer a gastronomic experience at Domaine Les Crayères. The physical version is sent to your home, while the digital version is available immediately. The recipient can then book their stay or meal dates according to their preferences, at our establishment Domaine Les Crayères.
Is the box presented in a neat packaging?
Yes, our gift boxes are carefully wrapped in an elegant pouch to offer a neat and refined presentation, in line with our establishment DOMAINE LES CRAYÈRES.
Is the gift box available in a digital format (e-gift box)?
You can choose to receive your gift box by email for an immediate redemption. The beneficiary can then book their dates directly with our establishment DOMAINE LES CRAYÈRES.
Can the gift box be sent directly to the recipient?
You can send the gift box directly to the recipient during your order. The box can be shipped to their home or sent digitally, depending on your choice, with DOMAINE LES CRAYÈRES.
Do you deliver gift boxes internationally?
The gift boxes from Domaine Les Crayères can be delivered internationally. Shipping costs and delivery times vary depending on the destination, with immediate dispatch in digital version or a gift pouch to your home.
What are the delivery times for gift boxes by mail?
The DOMAINE LES CRAYÈRES gift boxes are shipped within 48 hours after the order. The delivery times then depend on the destination, with delivery usually made within 3 to 5 business days. You can also opt for an immediate digital dispatch, for instant delivery from DOMAINE LES CRAYÈRES.
Is it possible to schedule a delivery date?
You can schedule the sending date of your gift box during your order. Delivery times are specified at the time of purchase, at our establishment Domaine Les Crayères.
Is express delivery available?
The delivery of your gift box can be done immediately in digital version or as a gift pouch sent to your home, depending on your preference. This gives you flexibility to offer your gastronomic experience at Domaine Les Crayères.
How can I track my order?
To track your order, log in to your account on our website. There, you will find the details of your purchase and can follow its status. All necessary information is available directly on our DOMAINE LES CRAYÈRES platform.
Can I receive my gift box by email or mail?
You can choose to receive your gift box by email or by mail, as you prefer. Delivery is immediate in digital format or in a gift envelope to your home, with secure payment directly to the establishment DOMAINE LES CRAYÈRES.
What is the delivery time for my gift voucher if I choose postal delivery?
The delivery time for your gift voucher by mail is usually a few business days. You will receive your gift box at the address indicated during your order, directly from our establishment DOMAINE LES CRAYÈRES.
If I cancel my reservation, is my gift box still valid?
In case of cancellation of your reservation at Domaine Les Crayères, your gift box remains valid. You can use it for a new reservation according to the conditions of the establishment DOMAINE LES CRAYÈRES.
Can my gift box be extended if not used?
The extension of your gift box at Domaine Les Crayères depends on the establishment's conditions. The beneficiary can book their dates with the establishment and enjoy their gastronomic experience with peace of mind.
Can my gift box be exchanged for another service?
The exchange of your gift box for another service depends on the availability and conditions of Domaine Les Crayères. You can enjoy a unique gastronomic experience at the restaurant Le Parc or Le Jardin, depending on your choice. The terms are specified when booking your stay or meal at DOMAINE LES CRAYÈRES.
Can I cancel my reservation made with a gift box?
The cancellation of a reservation made with a gift box at Domaine Les Crayères depends on the specific conditions of each gift box and the availability of the establishment.
Can I modify my reservation made with a gift box?
Modifying your reservation made with a gift box depends on the availability and reservation conditions of Domaine Les Crayères. You can book your dates directly with the establishment to fully enjoy your gastronomic experience.
Is there a cancellation period for gift box reservations?
The cancellation period for reservations made with a gift box at Domaine Les Crayères depends on the specific conditions of each box. These conditions are specified during the reservation and purchase of the box.
Is it possible to reschedule without fees with a gift box?
Rescheduling is possible depending on availability and the reservation conditions of your gift box at Domaine Les Crayères.
Can I convert my gift box into a gift card?
The gift boxes from Domaine Les Crayères cannot be converted into gift certificates. You can use them to book a gastronomic experience or a stay at our establishment, Domaine Les Crayères.
Are there special offers for events (weddings, Valentine's Day, Christmas...)?
DOMAINE LES CRAYÈRES offers special gift boxes for occasions like Valentine's Day, Christmas, or weddings, with unique gastronomic experiences in its restaurants Le Parc and Le Jardin. You can discover these offers online and choose the one that fits the event you wish to celebrate, directly at DOMAINE LES CRAYÈRES.
Do you offer dedicated gift sets for groups, birthdays, or special occasions (bachelorette parties, stag parties)?
We offer gift sets suitable for various occasions, such as birthdays or gatherings with friends, for unforgettable gastronomic moments at Domaine Les Crayères.
Are the gift boxes offered official and guaranteed without intermediaries or commission?
The gift boxes offered are official and guaranteed without intermediaries. You benefit from the best rate by purchasing directly from the establishment DOMAINE LES CRAYÈRES.
Are the services included in the gift boxes identical to those consumed on site?
The services included in the DOMAINE LES CRAYÈRES gift boxes correspond to those offered by the establishment, such as meals at the Le Parc or Le Jardin restaurant with drinks included, or gastronomic stays. Specific conditions are detailed during booking by the beneficiary.
Could I exchange a service for another at the time of booking (e.g., a massage instead of a facial treatment)?
The exchange of services depends on the availability and conditions of the DOMAINE LES CRAYÈRES establishment.
Is it possible to pay for a gift box by bank transfer?
Payment by bank transfer is possible to settle a gift box from Domaine Les Crayères. You thus benefit from the best rate directly from the establishment DOMAINE LES CRAYÈRES.
Is online payment secure?
Online payment on our website is fully secure to ensure the protection of your banking data. You can thus shop with complete peace of mind to offer a gift box at Domaine Les Crayères.
Is payment via group or shared payment possible?
Payment via group or shared funds is not available at the moment. You can pay for your gift box by credit card, bank transfer, or PayPal when placing your order at Domaine Les Crayères.
Are your gift boxes exclusive creations, specifically designed by your establishment?
The gift boxes from Domaine Les Crayères are specially designed to offer a unique gastronomic experience, with options such as lunches or dinners in our restaurants Le Parc and Le Jardin, as well as gastronomic stays. Each box allows you to enjoy a memorable experience at our establishment DOMAINE LES CRAYÈRES.
Is it possible to pay in installments?
The option to pay in installments is not mentioned as being available for the gift sets from Domaine Les Crayères. You can check the payment terms when placing your order on our official DOMAINE LES CRAYÈRES website.
Is the payment deducted immediately upon ordering?
Your gift box payment is debited immediately upon ordering. You receive an immediate digital version and home delivery in a gift pouch, with secure payment directly to the establishment DOMAINE LES CRAYÈRES.
Can businesses pay via a specific payment method (administrative mandate, transfer...)?
Companies can pay by bank transfer or administrative mandate for the purchase of gift boxes at Domaine Les Crayères.
Are payments processed by a certified provider compliant with security standards (PCI DSS)?
At DOMAINE LES CRAYÈRES, all your payments are secured through a certified provider compliant with PCI DSS standards, ensuring the protection of your banking data.
When purchasing a gift box, do I keep the history of my orders?
You can view your order history in your customer account. The reservation conditions are specified at the time of purchase, at our establishment Domaine Les Crayères.
Do you offer payment via PayPal, Apple Pay, or Google Pay?
You can pay for your gift box by credit card, PayPal, Apple Pay, or Google Pay. All payment options are available for your convenience at Domaine Les Crayères.
Can I receive an invoice after my purchase?
You will receive an invoice by email after your purchase at DOMAINE LES CRAYÈRES. You can also view it in your customer account.
Can I pay for my gift box with a credit card (Visa, Mastercard, Amex)?
You can pay for your gift box by Visa, Mastercard, or American Express credit card. The payment is secure, and you benefit from the best rate directly from our establishment, DOMAINE LES CRAYÈRES.
Can a promotional code be used?
You can use a promotional code when purchasing your gift set at Domaine Les Crayères. Check its validity and usage in the general terms and conditions of our establishment.
What payment methods are accepted for purchasing a gift box?
For the purchase of a gift box, you can pay by credit card, PayPal, or bank transfer. The payment is secure and you benefit from the best rate directly from the establishment DOMAINE LES CRAYÈRES.
Do you accept vacation checks?
We accept vacation checks for the purchase of our gift boxes at Domaine Les Crayères. Payment terms are specified at the time of purchase of the box.
Is it possible to add a personalized message to the gift box?
You can add a personalized message to your gift box during your order, which will be included with the gift box. Take advantage of this attention to customize your gift according to your wishes at DOMAINE LES CRAYÈRES.
Can we add options to your gift box offers?
The gift boxes from Domaine Les Crayères can be customized according to your preferences, with options such as immediate digital sending or a gift pouch version at home. You can choose from different gastronomic experiences, such as lunch or dinner at the restaurant Le Parc or Le Jardin, with prices varying according to the type of service. All options are available directly when purchasing your gift box at DOMAINE LES CRAYÈRES.
Do you offer premium packaging for gift boxes sent by mail?
You can choose a gift bag version when placing your online order to enhance your DOMAINE LES CRAYÈRES gift set.
Can a gift box be customized for a special occasion (birthday, wedding...)?
You can personalize your gift box with a message to mark a special occasion, such as a birthday or a wedding. The gift boxes from Domaine Les Crayères offer a unique gastronomic experience in Champagne, perfect for celebrating these moments.
How do I request a refund for a gift box purchased online?
For a refund of your gift box, check the purchase conditions and have your order number ready. Refunds are possible according to the conditions specified at the time of purchase, at our establishment DOMAINE LES CRAYÈRES.
If a paper gift box is lost, can you issue a new one?
In case of loss of your paper gift box for Domaine Les Crayères, a duplicate can be sent to you subject to availability. The beneficiary can then reserve their dates at the Domaine Les Crayères establishment.
Can partially used gift boxes be refunded?
Partially used DOMAINE LES CRAYÈRES gift boxes are non-refundable. The beneficiary can book their dates at the establishment and fully enjoy the gastronomic experience offered.
Is it possible to exchange a gift box for another of equivalent or higher value?
It is possible to exchange a gift box for another of equal or greater value, according to the conditions of the establishment DOMAINE LES CRAYÈRES.
Does the right of withdrawal apply to the purchase of a gift box?
Purchasing a gift box for Domaine Les Crayères does not benefit from the right of withdrawal, as it is a service. The box is non-exchangeable and non-refundable, thus offering a unique gastronomic experience to its beneficiary.
Can I cancel a gift box that has already been sent by email or mail?
The cancellation of a gift box already sent by email or mail depends on the purchase conditions. At DOMAINE LES CRAYÈRES, the beneficiary can book their dates at the establishment and enjoy their gift box according to availability.
What should I do if the received box is damaged or contains an error?
If your gift box is damaged or contains an error, a photo of the damaged box will allow us to process your request quickly according to the conditions of the establishment DOMAINE LES CRAYÈRES.
Can I get a refund for a gift box if I change my mind after purchase?
The possibility of refunding a gift box depends on the general terms and conditions of the box, which are available on its description page. At DOMAINE LES CRAYÈRES, you benefit from a secure and direct payment to the establishment, ensuring the best rate.
What happens if the recipient couldn't use the gift box before its expiration date?
If the box is not used before its expiration date, it can no longer be used. We advise you to check the establishment's conditions to find out about possible extension options at Domaine Les Crayères.
Is a voucher issued if the gift box is not used?
In case of non-use of the gift box, a credit can be issued according to the specific conditions of the establishment DOMAINE LES CRAYÈRES.
How can I redeem the cashback?
To use your gift box at Domaine Les Crayères, you can book your dates directly with the establishment. The beneficiary will thus enjoy a gastronomic experience or a stay according to the chosen gift box, with the possibility of customizing their choice among the different options offered, such as lunch at the restaurant Le Parc or dinner at the Jardin. All the details are available on the gift box or on the official website of Domaine Les Crayères.
What is the processing time for a refund after I make a request?
The refund deadlines for a gift box from Domaine Les Crayères depend on the specific conditions of the establishment. Refunds are possible according to the terms specified at the time of purchase, at our establishment Domaine Les Crayères.
I purchased a gift box/voucher, but I would like to cancel the purchase. Is this possible?
The gift sets from Domaine Les Crayères are neither exchangeable nor refundable. The terms of use are specified at the time of purchase, at our establishment DOMAINE LES CRAYÈRES.
Are there any dates excluded for gift boxes?
Some dates may be excluded for bookings made with a gift box at Domaine Les Crayères. It is advisable to check availability when making your reservation to fully enjoy your gastronomic experience.
Is booking with a gift box subject to availability?
The reservation with a gift box at Domaine Les Crayères is subject to the availability of the establishment. To fully enjoy your gastronomic experience, it is advisable to book your dates as early as possible.
I've lost my password to log into my account, what can I do?
To reset your password and access your account, click on the 'Forgot Password' link on the login page. You will receive an email with instructions to create a new password. Enjoy your experience at Domaine Les Crayères to the fullest.
Do I need the gift box number to make a reservation with a gift box?
To book with your gift box at Domaine Les Crayères, have your gift box number ready. This number is required to validate your reservation and fully enjoy your gastronomic experience.
Can I use my gift box on the weekend?
The use of your gift box on the weekend depends on the availability of the Le Parc or Le Jardin restaurants at Domaine Les Crayères. You can enjoy a unique gastronomic experience, such as lunch or dinner with included drinks, according to the options chosen in your DOMAINE LES CRAYÈRES gift box.
Can I use my gift box on holidays?
The use of your gift box at DOMAINE LES CRAYÈRES may be possible on public holidays, subject to the establishment's availability. For an unforgettable gastronomic experience, it is advisable to book DOMAINE LES CRAYÈRES in advance.
Can I freely choose my dates with a gift box?
The reservation dates with a gift box depend on the availability of the establishment DOMAINE LES CRAYÈRES. The beneficiary can choose their dates directly with the establishment at the time of reservation.
Can I book online with my gift voucher?
To book with your gift box at Domaine Les Crayères, you can choose your dates directly with the establishment. The beneficiary can fully enjoy their gastronomic experience in Champagne, DOMAINE LES CRAYÈRES.
Can I make a reservation by phone with my gift box?
Phone reservation with a gift box is possible according to the conditions of the Domaine Les Crayères establishment.
Can I make a reservation by email with my gift box?
Booking with a gift box at Domaine Les Crayères is done directly with the establishment, which offers unique gastronomic experiences in Champagne. The recipient can choose their dates and enjoy their gift box according to availability and the conditions specified at the time of booking.
Is it possible to modify my gift box to a gift box of equal or lesser value?
You can exchange your gift box for a box of equal or lesser value, according to the conditions of the establishment DOMAINE LES CRAYÈRES.
Does my gift box cover the entire service?
Your gift box covers the chosen service at Domaine Les Crayères, as indicated on your exchange voucher. Any additional charges or options are at your expense. Beverages are included in the proposed services for an unforgettable meal or gastronomic stay.
Is my gift box personalized?
Your gift box is personalized with the name of the beneficiary indicated at the time of purchase. For any changes, it is possible to book your dates directly with the establishment DOMAINE LES CRAYÈRES.
Can my gift box be used all at once?
Your gift box for Domaine Les Crayères is valid for a single use. You can enjoy lunch or dinner at the restaurant Le Parc or Le Jardin, depending on your choice. Enjoy this unique gastronomic experience at our establishment, Domaine Les Crayères.
Is my gift box valid in multiple establishments of a group?
Your gift box is valid for a gastronomic experience or a stay at Domaine Les Crayères in Reims. You can choose from several options, such as lunch or dinner at the restaurant Le Parc or Le Jardin, or even a gastronomic stay. Enjoy the excellence and the art of French living in our establishment DOMAINE LES CRAYÈRES.
Is my gift box valid in only one establishment?
Your gift box is valid for the restaurants Le Parc and Le Jardin within our establishment DOMAINE LES CRAYÈRES.
Is an upgrade possible with an additional fee using my gift box?
The possibility of an upgrade with a supplement depends on availability and specific conditions at the time of your reservation at our establishment DOMAINE LES CRAYÈRES.
Can someone else use my gift box?
The gift box you received is personalized and reserved for your exclusive use. You can enjoy the unique gastronomic experience offered by Domaine Les Crayères.
Can an additional payment be requested on-site when using the gift box?
An additional payment may be required when using your gift box according to the conditions of the establishment DOMAINE LES CRAYÈRES. The terms are indicated on your gift box.
Is an ID required upon arrival when using a gift box?
Upon your arrival at DOMAINE LES CRAYÈRES, you may be asked to present an ID to validate your reservation made with a gift box.
Do you accept pets?
The presence of pets at Domaine Les Crayères depends on the establishment's conditions. To fully enjoy your gastronomic experience or stay, it is advisable to check this information directly when making a reservation at our establishment, Domaine Les Crayères.
How do I proceed with reserving my gift voucher?
To reserve your gift voucher at Domaine Les Crayères, log in to your account and follow the instructions on our website. The recipient can choose their reservation dates directly with the establishment DOMAINE LES CRAYÈRES.
Do I need to create a customer account to purchase a gift box?
You do not need to create a customer account to purchase a gift box. You can place an order as a guest at our establishment DOMAINE LES CRAYÈRES.
Is my gift card divisible? Can I use it multiple times?
Your gift check can be used in multiple occasions, depending on the availability of the restaurants and the flexibility of reservations at Domaine Les Crayères.
What are the check-in and check-out times?
The check-in and check-out times at Domaine Les Crayères are set according to availability and the establishment's conditions. To fully enjoy your gastronomic experience, we recommend checking these details during your reservation at our establishment, DOMAINE LES CRAYÈRES.
What services are included in a gift certificate?
The services included in your gift box vary depending on the chosen experience, such as lunch or dinner at the restaurant Le Parc or Le Jardin, with drinks included. You can fully enjoy these delicious moments at our establishment DOMAINE LES CRAYÈRES.
What is the difference between a gift box and a free amount voucher?
A gift box from Domaine Les Crayères offers a choice among predefined gastronomic experiences, such as lunch or dinner in our restaurants, while a voucher with a free amount allows you to pay for a service to the tune of the chosen amount. Enjoy these privileged moments in our establishment DOMAINE LES CRAYÈRES.
Are the terms of use clearly stated?
The terms and conditions of our gift boxes are clearly stated on our website. You can consult them before your purchase to offer a unique gastronomic experience at Domaine Les Crayères.
How do I use a gift box during booking?
To use your gift box at Domaine Les Crayères, simply book directly with the establishment by mentioning your unique code. The recipient can choose their dates and enjoy a gastronomic experience or a stay according to the gift box offered. All terms are specified at the time of purchase, at our establishment Domaine Les Crayères.
Can the gift box be transferred to a third party?
The DOMAINE LES CRAYÈRES gift box can be given to a third party. Simply indicate this during the order so that the recipient can book their dates at the establishment.
Can the validity of a gift box be extended or renewed?
The extension or renewal of a gift box's validity is possible according to the conditions specified at the time of purchase, at our establishment Domaine Les Crayères.
What should I do if I lose or do not receive the gift box?
In case of loss or non-receipt of your gift box, a duplicate or a digital box will be sent to you according to the conditions of the establishment DOMAINE LES CRAYÈRES.
What is the validity period of a gift box?
The validity period of a Domaine Les Crayères gift box is usually 1 to 3 years. The beneficiary can book their dates at the establishment and enjoy their gastronomic experience with complete flexibility. This offer is valid at our establishment, Domaine Les Crayères.
Are children allowed?
DOMAINE LES CRAYÈRES welcomes children, but it is advisable to check the specific conditions upon booking to fully enjoy your gastronomic experience at this establishment DOMAINE LES CRAYÈRES.
What happens if the recipient does not use the entire value of the gift card or exceeds it?
If the beneficiary does not spend the entire value of the gift box, the remaining balance is lost. In case of exceeding the value, an additional payment is required, according to the conditions of the establishment DOMAINE LES CRAYÈRES.
Is the spa access private?
Access to the spa at Domaine Les Crayères depends on the specific conditions of the chosen gift box. Details are provided upon booking your experience.
What types of gift boxes do you offer?
We offer gift boxes for gastronomic experiences and stays at Domaine Les Crayères in Reims. You can give lunches or dinners at our restaurants Le Parc** and Le Jardin, as well as gastronomic stays for a getaway in Champagne. Our gift boxes include options with or without drinks, for unforgettable moments at Domaine Les Crayères.